Suite 5, Level 1
66 Pacific Hwy
ST LEONARDS NSW 2065
Tel:  02-9439 9649
Fax: 02-8412 0060

Faqs

General Information

What is an Orthoptist?
Orthoptists at North Shore Eye Centre are allied health care practitioners who are University trained in eye disorders, treatments available for eye conditions, and diagnostic procedures. Our Orthoptists perform specialised tests of visual function and acuity using a range of diagnostic equipment. These tests assist the Doctor to help diagnose and manage eye diseases.

How long should I expect to be at my appointment?
Allow upto 2 hours. The consultations may require detailed investigations or special procedures for eye conditions and therefore the consultation can take longer than usual. Also, if there are unexpected emergency cases during the day, this may delay some appointments.

Do I need a referral?
Yes, you will need a referral to see the doctor. Referrals from a GP or optometrist are valid for a period of twelve months, whereas referrals from a specialist will be valid for only three months.

How much will it cost and will I receive anything back from Medicare?
Costs will vary depending on the tests/procedures. Full payment at time of consultation is required. We accept cash, cheque, Master Card, Visa and Eftpos. Once the payment is made, you will be able to receive a partial Medicare rebate on the fee. Once you have reached the Safety Net threshold, Medicare will pay 85% of the Medicare Schedule fee, which is the fee for services set by the Australian Government—not the fee charged by the doctor. For details of our fees, please consult our administration staff.

Can I drive after seeing the doctor?
Driving may be difficult after your eye test. The best option is to have someone else drive you to your appointment. Dilating drops last about 4 hours and it is recommended that you bring your sunglasses on the day of your appointment, as the eyes will be very sensitive to bright light.

Do you accept credit card payments?
Payments can be made by either cash, cheque or credit (Visa or MasterCard). Full payment at time of consultation is required.

When you come for your Appointment please remember to obtain and bring the following

  • Referral letter from GP, family physician or other doctor
  • Medicare card, DVA card, pension card
  • Have your Private Hospital Insurance information with you
  • Reports, X-rays, MRIs, CT scans etc. and any other relevant information

 

Cataract

I am told that I should have cataract surgery. What is the difference between being a private or public patient?
As a private patient, your chosen doctor will perform the entire operation, will offer post-operative care, can offer you a choice of dates for surgery, but the fee will depend on your health fund cover. As a public patient, your doctor will be assisted with the operation and he/she will most likely not perform the entire operation. There will be a waiting period for your operation but there are no fees or charges, as the procedure will be covered by Medicare.

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